Privacy Policy

1. Scope

This Privacy Policy explains how FTFLive handles personal information when you visit ftfcam.com or use its matching, profile, discovery, messaging, calling, wallet, safety, and support features.

FTFLive is an independent service. This policy does not cover FTF.live or any other website, app, creator, payment provider, or service that has its own privacy practices.

2. Information we collect

• Account information, such as login identifiers, account ID, age eligibility, settings, and authentication records.
• Profile and content information, such as display name, photo, bio, short videos, messages, follows, and information you choose to share.
• Call and interaction information, such as match events, participants, timestamps, duration, connection quality, blocks, reports, and safety signals.
• Device and technical information, such as browser, device type, IP address, language, approximate region, identifiers, logs, crashes, and cookie or local-storage data.
• Transaction information, such as coin balance, purchase history, product selected, price, currency, payment status, and provider reference. FTFLive does not need your full payment-card number when a payment provider processes it.
• Support and safety information you submit, including the affected profile, conversation, transaction, attachments, and your description of an issue.

3. Camera, microphone, and live calls

Your browser controls permission to use the camera and microphone. FTFLive requests access when a video feature needs it; you can deny or later revoke permission in the browser or device settings.

FTFLive may process live audio, video, and related technical signals to deliver a call, maintain quality, prevent abuse, and operate safety features. Do not share sensitive information during a call that you would not want another participant to know.

4. How we use information

• Provide matching, profiles, discovery, chats, calls, follows, wallet, and account features.
• Authenticate accounts, remember settings, and maintain service availability.
• Show availability, recommendations, and relevant experience options.
• Process purchases, maintain coin balances, prevent fraud, and resolve transaction issues.
• Detect, review, and act on spam, scams, harassment, exploitation, illegal activity, and other policy violations.
• Respond to support and privacy requests and communicate important service or policy changes.
• Measure performance, diagnose errors, and improve conversion, connection quality, safety, and usability.
• Comply with law, enforce terms, and protect users, the public, and the service.

5. When information is shared

We do not need to sell your full payment-card details to operate FTFLive. We may share limited information when necessary for the service.

• With other users: profile information, content, availability, messages, and call information you choose to make visible to them.
• With service providers: hosting, real-time communications, content delivery, analytics, customer support, moderation, identity or fraud prevention, and payment processing vendors acting for the service.
• For safety and legal reasons: when reasonably necessary to comply with law, respond to valid legal process, investigate abuse, protect rights or safety, or enforce FTFLive rules.
• During a business change: in connection with a merger, financing, reorganization, sale, or transfer, subject to appropriate confidentiality and legal requirements.
• With your direction or consent: when you ask us to connect to another service or otherwise authorize disclosure.

6. Retention and security

We keep information for as long as needed to provide the service, maintain transaction and safety records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by information type, account status, and applicable law.

FTFLive uses administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, and you are responsible for protecting your credentials and device.

7. Your choices and rights

• Change camera, microphone, notification, cookie, and browser-storage permissions through your browser or device.
• Update available account and profile fields in the product.
• Unfollow, mute, block, or report another account using the controls provided.
• Request access, correction, deletion, restriction, objection, or portability where applicable law provides those rights.
• Withdraw consent for future processing when consent is the legal basis, without changing processing that was lawful before withdrawal.

8. Adults only

FTFLive is intended only for people aged 18 or older. We do not knowingly offer the service to children. If you believe a minor is using the service or appears in content, stop interacting and report it immediately.

9. International processing

FTFLive and its providers may process information in countries other than where you live. Privacy rules may differ. Where required, appropriate legal mechanisms are used for cross-border transfers.

10. Changes and contact

We may update this policy as the product, providers, or legal requirements change. The updated date and new version will appear on this page.

For privacy questions or requests, use the signed-in account or help flow described on the Contact page. A public support email is not currently configured for this release.